Shop-Ware Releases Digital Vehicle Experience

Shop-Ware has launched DVX, which stands for Digital Vehicle Experience. The new platform, exclusive to Shop-Ware, is billed as an immersive, all-in-one-place communication platform that spans the customer journey from initial conversations to inspections, work orders and invoices.

Features include One-Click Approval, which allows customers to learn about recommended services and approve or decline them with the click of a button, and Messenger, which provides a central location for all customer communications, including live chat and two-way texting.

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