Job target

Develop and implement customer-specific strategy
 
Drive customer interests/requests through Hella organization
 
Define international price and condition systems
 
Establish and actively manage relationship at all hierarchy levels of the customers to penetrate Hella services, products and campaigns (man mapping)
 
Connect Hella marketing & customer to create & execute marketing activities
 
 
duties and responsibilities

A   Sales IAM
1   Develop and implement defined customer-specific strategy
2   Design global customer development plan and develop customer measures and initiatives
3   Define customer-specific targets (on country and product group level) and ensure tracking
4   Establish defined international customer reporting (KPI-based business monitoring)
5   Drive customer interests/requests through Hella organization
6   Establish E-Commerce specific processes within Hella organization
7   Train Hella organization on E-Commerce specific customer requirements
8   Drive change management to reach E-Commerce mindset within Hella organization
9   Define international price and condition systems
10   Prepare and provide offers together with local KAM and follow up them
11   Communicate with local chief sales and decide on biggest potentials (local vs. KAM strategy)
12   Finally negotiate and/or approve price requests and/or new programs in all customer countries
13   Establish and actively manage relationship at all hierarchy levels of the customers to penetrate Hella services, products and campaigns (man mapping)
14   Hold the “Annual Review (Jahresgespräch)” with the customer
15   Provide fast escalation of customer topics through the Hella organization
16   Represent Hella on all customer events like fairs or customer garage events
17   Connect Hella marketing & customer to create & execute marketing activities

Please respond to noel.vargas@forvia.com