Navistar‘s warranty performance and service partnership agreement with Love’s Truck Tire Care and Speedco is now fully operational. The partnership adds more than 320 Love’s and Speedco locations and more than 1,000 technicians to Navistar’s International Truck service network, bringing the network to more than 1,000 sites in North America.
Since announcing the partnership in March, the companies have been traveling the country with six training trailers, putting technicians through classroom, online and hands-on training to help ensure customers have a consistent experience whether going to a Love’s, Speedco or International Truck dealer.
“This newly activated partnership with Love’s is providing our customers with increased repair velocity, expanding their access to same-day service for a wide array of light mechanical repairs,” said Friedrich Baumann, Navistar’s president – aftersales and alliance management. “This added repair velocity is, in turn, delivering enhanced uptime, which is a critical factor in our customers’ business success.”
Under the partnership agreement, most Love’s and Speedco service locations are now authorized to perform warranty work with service repair times of three hours or less for all International Class 6 through 8 trucks covered by a Navistar-issued new-product warranty, as well as the company’s extended warranties and used truck warranties.
As part of the partnership, Love’s and Speedco locations also now accept Fleet Charge cards.