Mitchell 1 Integrates SureTrack Community With ProDemand Info

Mitchell 1 has upgraded the search engine in its auto repair information system, ProDemand, to deliver information from its interactive community of users, along with OEM-sourced content and SureTrack real-world insights.

When a user types in a code, component or symptom into ProDemand, the software’s 1Search Plus feature now delivers related community trends to the search results screen, along with OEM information and SureTrack fixes for the selected vehicle. The trends include posted questions with answers or posted fixes based on discussion threads in the SureTrack Community module in ProDemand.

In addition, the Community module has a new default filter that allows techs to view only the community threads that are related to the current vehicle. Users can then toggle to “All Vehicles” to get a view of community threads for all years/makes/models.