Mitchell 1 has integrated its Manager SE shop management software with Voyomotive, a company that provides advanced telematics products that can help a shop assess the health of vehicles remotely via the cloud as well as monitor driver safety in real time. The integration is made possible with the VOYOLink web-based platform and VOYO OBD-II devices that connect vehicle owners to Manager SE-equipped repair shops.
Vehicle owners can purchase a VOYO device online or through a participating repair shop, attach it to the diagnostic port of their vehicle, and then connect to their preferred shop via the VOYOLink website.
Once connected, VOYO devices send vehicle data directly from vehicles to repair shops in real time. Technicians can investigate problems and schedule service remotely for things like diagnostic trouble codes, maintenance reminders, oil changes and other alerts, including predictive battery failure and tire issues.
When vehicles need service, automated work orders are created directly in Manager SE.
VOYOLink services provide functionality above and beyond the data that many telematics devices deliver. For example, they can monitor tire pressure, oil life and battery life.
