IMR: Vast Majority Of Techs Use Mobile Phones In The Bays

Nearly every auto repair technician owns a mobile phone (99.6%) and nearly half own a tablet or iPad (46.4%), according to IMR Inc. The vast majority of techs (87.4%) use the mobile phones for work in their bays. The firm’s research shows that techs use their mobile phones in the bay for the following reasons …
• To access technical information at 79.2%;
• To access technical manual sites at 69.4%;
• To access catalog information at 68.8%;
• To visit part manufacturer websites for product and technical information at 61.8%;
• To order parts at 55.6%;
• To watch training or technical content and videos at 11.1%.