Auto insurance customers with Grange Insurance will soon be able to request roadside assistance directly from their Grange Mobile app. Now available in Kentucky, the new roadside assistance coverage and on-demand roadside services should be available in nearly all states where Grange offers auto insurance by the end of the year.
With the new optional roadside assistance coverage, policyholders will receive help with a variety of roadside emergencies, including engine trouble, battery issues, running out of fuel, getting locked out of the vehicle, having a flat tire and needing a tow. The service will include real-time GPS tracking of the service truck to the customer’s location.
Grange’s new roadside assistance coverage will replace its existing towing and labor coverage in most states, which helped reimburse policyholders after a covered roadside emergency.
Urgent.ly, a digital roadside assistance platform, is Grange’s partner on the new roadside assistance service.