Ford Touts New Virtual Reality Training

The Ford Motor Company has announced that its technicians soon will be trained how to service and maintain the all-electric Mustang Mach-E without need to access a physical model because of a new virtual reality (VR) training tool from Ford and Bosch.

A technician, wearing a virtual reality headset, can learn how to diagnose and perform service related to the vehicle’s high-voltage system, including removing and installing the main battery, as well as servicing and maintaining the battery pack itself.

“Technicians will be immersed in a simulated and gamified world, meaning they won’t need to rely on actual Mustang Mach-E vehicles to learn about its components, including the electric SUV’s new high-voltage system,” explained Dave Johnson, director of Ford service engineering operations. “This new virtual reality training tool allows technicians to understand the components and steps required to service these high-voltage systems, then confidently perform diagnostics and maintenance.”

The virtual reality training technology uses an Oculus Quest virtual reality headset from Facebook.