Ford Launches New Collision Network

The Ford Motor Co. has replaced its National Body Shop Network (NBSN) with a new national initiative called the Ford Certified Collision Network (FCCN). Ford will begin accepting applications for certification this month.

“Ford is dedicated to delivering collision repair solutions that meet vehicle complexity needs, which have evolved since the original network was launched, and ensures our owners have access to a network of shops that demonstrate commitment to providing quality repairs to Ford and Lincoln vehicles,” according to a company statement.

The new network aims to support repair shops with increased access to OE repair procedures and parts and a more direct connection to Ford.

New program features include performance metrics, proper repair verification and access to a technical hotline. Enhanced certification options include specialization in advanced driver assistance systems and electric vehicles.