Since acquiring MechanicNet in June, Epicor Software Corp. has been making a number of enhancements to the cloud customer retention and outbound marketing platform for automotive service businesses. This includes a social media scoring and reputation management application, as well as the expansion of text messaging to include appointment reminders.

Epicor also has added two new features to its Integrated Service Estimator (ISE) cloud-based estimating and parts sourcing tool for automotive repair shops and tire dealers. The optional new features are license plate-to-VIN application decoding and integration of the Epicor PartExpert GFX graphical e-catalog.