Epicor Introduces Inspection/Workflow Product

Epicor Software Corp. has introduced a new workflow product, Epicor Smart Inspection 2.0, designed to help shops more quickly diagnose, document and estimate repairs.

“The Smart Inspection 2.0 solution helps service businesses grow by streamlining and digitizing several of the most time-intensive steps in an automotive service transaction,” said Stephen Gannon, Epicor’s senior director, automotive, product management and development. “It also helps users, both in the repair bay and at the service desk, avoid mistakes and more quickly and accurately identify needed repairs.”

Users of the device, which is optimized for use on mobile devices, begin an inspection by scanning a VIN or manually entering make, model and year information. This data triggers associated specifications and part and labor lookups via the Epicor PartExpert eCatalog. Optional integration with select vehicle diagnostic tools also is available.

The service writer or technician uses the inspection results and associated parts and labor lookups to assemble and email (or print) a comprehensive estimate, including photos, for customer approval. The product also allows users to view pricing and availability of parts and related supplies via connected local suppliers, and to order these items with a click.