Claremont, CA-based Diagnostic Network (diag.net), an endeavor launched last year by former iATN President Scott Brown, has released a major new feature called “User Groups,” that allows members to create their own communities on the vehicle service discussion platform.
Diagnostic Network currently provides more than 30 topics for its members to use to discuss a variety of auto service issues. User Groups offers the opportunity for thousands more.
“We envision User Groups being leveraged by Diagnostic Network members interested in driving discussion among their peers on a variety of auto service industry topics that they are passionate about. We’re fascinated to see what they create,” Brown said.
“With the vehicle service industry rapidly changing, there’s never been a more important time to provide better ways to communicate within a professional environment,” Brown added. “We have a tremendous opportunity to open up the lines of communication among those facing challenges daily within the vehicle service ecosystem: service technicians, managers, owners, OEMs, tool vendors, industry associations … everyone.”
Members can create open and closed user groups, as well as invite colleagues to help them manage their groups. Open user groups provide the widest visibility. Closed user groups are partially visible, allowing group managers to control access. Private user groups also are available, allowing for a custom community platform.
Diagnostic Network was designed to aid in the successful repair of modern vehicles through peer discussion, partner collaboration and education.