BizzyCar, a provider of recall management and mobile service technology for dealerships, has launched Service Engine, AI-driven outbound service software that automatically identifies service opportunities and books appointments.
Service Engine automatically identifies service opportunities, conducts two-way conversations via SMS and schedules appointments for common service needs. Only when human intervention is needed, based on dealer-defined rules, does the AI agent hand the case off along with a concise summary to help staff respond.
“Dealers are under constant pressure to keep service lanes full without adding staff,” said Ryan Maher, CEO of BizzyCar. “Service Engine lets them do just that.”
