AIA Canada Analyzes How Consumers Select Their Repair Shops

AIA Canada has issued a new “Consumer Behavior Series” report analyzing how Canadians select repair shops. The study explores such topics as why drivers select dealership service bays versus chain and independent shops; how vehicle owners find a new chain or independent shop; and what builds customer loyalty and trust. Click here for additional information on AIA Canada’s latest report, At Your Service: How Do Canadians Select Their Automotive Repair Shop?