Advance Auto Parts has completed the nationwide rollout of its MyAdvance website. The site was designed with feedback from professional customers and is meant to simplify the way they do business, from parts ordering to promotions to customer support, labor claims and other shop management solutions.
MyAdvance, which is mobile-friendly, features a collaboration network for automotive aftermarket professionals to interact online with Advance support staff. And, users have access to more than 30 business programs and services within the site.
The site also includes customizable dashboards based on a user’s role or job function, an “Expert Corner” with training and advice from industry leaders, and forums for customers to submit support requests or troubleshoot repair issues directly with Advance team members.
“The MyAdvance website improves the way professional customers interact with our team members, and enables them to interact digitally with Advance and among themselves in new ways,” said Walter Scott, Advance’s senior vice president of professional marketing and programs. “Through MyAdvance, our customers can access our robust cross-banner product assortment, as well as the best-in-class shop services and solutions we offer — all in one place, in a flexible and easy-to-use manner.”
For more information or to visit the MyAdvance portal, go to advancepro.com.